Contact & Support
Direct concierge assistance for studio hosts and attendees across the United States, India, and internationally.
General Support Desk
For ticketing queries, workshop modifications, instructor onboarding, and PayPal integration assistance.
Guaranteed Timelines
Our team monitors incoming messages 7 days a week. Same-day event ticketing and check-in issues receive expedited turnaround within 2 to 4 hours.
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, Indian users may escalate compliance complaints or data privacy disputes directly to our designated Grievance Officer:
Designation: Grievance Redressal Officer
Platform: Avelune Studio
Email: hello@avelunestudio.com (Subject: “Grievance Officer Attention”)
Turnaround: Acknowledged within 48 hours • Resolved within 30 days