Terms of Service
Last Updated: November 1, 2026 • Valid for US and Indian Operations
1. Agreement to Terms
By accessing, browsing, creating an account, or purchasing passes through Avelune Studio (the “Platform”), you agree to be legally bound by these Terms of Service. These terms apply to all visitors, registered Hosts, and ticketing Guests across the United States, India, and internationally.
2. Technology Intermediary Status (US & India Safe Harbor)
Avelune Studio operates strictly as an online technology intermediary providing software for boutique event ticketing, creator profile links, and studio administrative workflows.
- Under Indian Law: Avelune Studio is an “Intermediary” as defined under Section 2(1)(w) and claims safe harbor protections under Section 79 of the Information Technology Act, 2000. We do not initiate workshop transmissions, select recipients, or modify event details published by Hosts.
- Under US Law: Hosts operate as independent third-party creators and businesses. Avelune Studio does not organize, instruct, oversee, or employ workshop instructors.
Masterclasses hosted via Avelune Studio involve rigorous physical disciplines—including athletic Reformer Pilates, mechanical spring tension, carriage movements, somatic adjustments, sound therapy, and breathwork. Guests affirm that they are in sound physical health, have disclosed any pre-existing spinal, joint, pregnancy, or cardiovascular conditions to the Host, and voluntarily assume all risks of muscle strains, carriage accidents, equipment failure, or physical exertion.
To the fullest extent permitted by US federal/state laws and Indian consumer jurisprudence, Guests and Hosts irrevocably release and hold harmless Avelune Studio, its founders, and affiliates from any and all liability for bodily injury, illness, disability, medical costs, or death occurring at any physical studio, venue, or event.
3. Host Conduct, Pricing & Direct Payouts
- Certifications & Permits: Hosts warrant that they hold valid fitness certifications, studio lease rights, and appropriate commercial liability insurance for their physical venues.
- Direct-to-Host Payments: Payouts route directly to the Host’s configured payment processor (PayPal) with 0% platform fee. All tax liabilities (including US 1099-K reporting and Indian GST compliance) are the sole responsibility of the individual Host.
- Accurate Descriptions: Hosts must accurately publish start times, studio addresses, cancellation terms, and equipment requirements.
4. Digital Passes & Attendance Rules
Each confirmed reservation generates a verified digital ticket code (TKT-XXXX-XXXX). Passes are valid solely for the named workshop and session time. Unauthorized ticket resale at predatory markup is strictly prohibited.
5. Limitation of Liability & Strict Financial Cap
To the maximum extent permitted by applicable law, in no event shall Avelune Studio, its officers, employees, or agents be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, data, or business interruption, arising out of or relating to the use of, or inability to use, the platform or any event.
Maximum Financial Cap: Under no circumstances shall Avelune Studio’s total cumulative aggregate liability for all claims arising out of or related to these Terms, the platform, or any workshop exceed the actual amount paid by you directly to Avelune Studio for the specific ticket reservation or service giving rise to the claim, or $100.00 USD (or ₹8,000 INR), whichever amount is greater.
6. Force Majeure
Neither Avelune Studio nor individual Hosts shall be held liable for failure or delay in holding any workshop due to events beyond reasonable control, including acts of God, severe weather, fires, power blackouts, epidemics/pandemics, governmental restrictions, or studio structural emergencies. In such events, the cancellation and refund provisions of our Refund Policy apply.
7. Governing Law & Dispute Resolution (US vs. India)
For Users in the United States & International: These Terms and any disputes arising out of the Platform are governed by the laws of the United States. Any claim shall be resolved through binding individual arbitration under the American Arbitration Association (AAA) rules, with class action claims waived.
For Users in India: These Terms are governed by and construed in accordance with the laws of India. Any legal dispute or proceeding shall be subject to the exclusive jurisdiction of the competent courts in India, in compliance with the Consumer Protection (E-Commerce) Rules, 2020.
8. Grievance Redressal Mechanism (India)
In accordance with the Indian Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:
Complaints regarding content violations, intellectual property infringement, or platform abuse may be submitted to our Grievance Officer at hello@avelunestudio.com. Every grievance is acknowledged within 48 hours and disposed of within 30 days.
9. Severability & Entire Agreement
If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. These Terms constitute the complete understanding between you and Avelune Studio.